FAQ
Orders
Can I change or cancel my order?
Once an order is placed, it can no longer be changed or canceled.
How do I use promo code?
At checkout there's a box to type in promo codes.
I have placed an order and didn't receive confirmation email?
If you don't receive a confirmation email, please reach out to us and we'll be happy to help.
Returns
Can I return a sale item?
All sale items are final and cannot be returned.
How do I return an item?
We don't accept returns at this time.
Do you accept refunds?
Due to the nature of our products, we are unable to offer refunds.
Shipping
Can I track my parcel online?
Yes. Once your item is shipped, you will receive an email.
How long does delivery take?
Depending on the shipping method chosen at checkout, shipping can take anywhere from 2-7 business days.